Proof & Claims
Capture design and delivery photos at the moment of the work. When a dispute lands, pull up a dated recap a chargeback rep can hand straight to the bank.
Floral Intel is a platform for independent florists: prove every delivery, win the chargeback disputes, and get found as the real local shop — not the order gatherer.
Why we built this
It started with the chargebacks. Fighting each one takes real time and effort — pulling the proof together and filing the response — and without the right information and tools on hand, it only gets harder: the proof is scattered across phones and text threads, or gone. So winnable charges get written off, and one small loss at a time adds up to a real slice of the year's profit. The only real defense — proof the arrangement was made and delivered — has to be captured while the work is happening, not reconstructed weeks later when the dispute notice lands.
The tools that existed were bolt-on photo apps that don't know what a wire service is, or wire-service portals that don't trust the shop with its own data. So we built one the shop actually owns — data and all — that fits the bench-to-door workflow, then kept solving the next expensive problems owners brought us: being outranked by order gatherers, and the opaque wire-service statements we're taking on now.
Capture design and delivery photos at the moment of the work. When a dispute lands, pull up a dated recap a chargeback rep can hand straight to the bank.
Every order in one queue, whatever service it came in on. Route the day's deliveries with each stop's real address and details already attached.
Reconcile wire-service statements line by line and see the real profit on an order — after the service's cut and your own cost of goods. Coming soon.
A public listing that shows you're a real local shop — by the neighborhoods and ZIPs you actually serve, not an order gatherer with a stock photo. Claim yours free.
Defend every dispute with proof on file, and stop the quiet losses — chargebacks, missed confirmations — before they add up.
Keep the delivery queue moving without standing over anyone's shoulder.
Snap a photo at design, a photo at the door, and move on. That's the whole job.
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