Product guide

A walk through the whole platform.

Here's every part of Floral Intel — what each one does, with a quick example of how it looks in the shop. No sign-up needed to read it; it's all here, whether it comes with your plan, rides along as an add-on, or is still on the way.

1

Run the day

The screens you'll live in from open to close.

Dashboard

Shop

Your home base every morning: what's due today, what's overdue, and what still needs a driver — so you know where to start before the phone rings.

14 Due today
2 Overdue
9 Captured today
The morning glance — today's load at the top of the workspace.

Orders

Shop

Every order in one searchable book — who it's for, where it's going, when it's due, and who's on it — no matter which service it came in on. It's the record every other tool reads from.

  • #1042 · Elena Marchetti Due 2:00pm · Rosa
  • #1043 · Get-well, Room 214 Due 3:30pm · Unassigned
  • #1044 · Whitfield funeral Due 11:00am · Delivered
The order workbench — searchable, assignable, always current.

Routes

Shop

Group the day's stops into an efficient delivery run in a couple of taps, then hand it to a driver. You reach it right from the Orders workbench.

  • 1 · 214 Oak St Room 214 · side entrance
  • 2 · Whitfield Funeral Home Chapel by 10:45am
  • 3 · 89 Larch Ln Gate code on file
Stops in delivery order, ready for the van.

Places

Shop

Save what you know about a tricky stop once — the funeral home's side door, the hospital ward, the gate code — and it reappears on every future order to that address, so any driver delivers like a regular.

Whitfield Funeral Home Deliver to the chapel side door before 10:45am. Ask for Dale.
A saved destination note, surfaced on every matching order.
2

Prove every delivery

Capture it once, and never lose a winnable dispute again.

Proof

Shop

A photo of the finished arrangement and a photo at the door, attached right to the order from your team's phones. When someone says "it never came," you pull one dated recap a chargeback rep can hand to the bank.

Design photo example
Design 9:12am · Rosa
Delivery photo example
Delivery 2:04pm · left with reception
Design and delivery, attached to the order the moment they're taken.

Delivery Confirmations

Shop

When your team marks an order delivered and chooses to share the photo, the customer gets it by email, so they know it arrived without calling to ask. Ten cents per order confirmed. Plus applicable sales tax.

Your flowers were delivered 🌸 Delivered 2:04pm to 214 Oak St — photo attached.
The customer's confirmation email, sent when the photo is shared.
3

Get paid & get found

Stop the quiet losses, and let the right customers find you.

Wire Service

Add-on

A small program on your shop computer signs in to your wire service the same way you would and brings new orders straight into Floral Intel — so nothing sits in the portal waiting for someone to notice it and re-type it.

Windows only. On a Mac or Linux? Contact us.

Order #1044 downloaded from your wire service Added to your queue · 11:03am · no portal login needed
Orders arrive without anyone re-typing them.

Analytics

Shop

See how the shop is really doing — order volume, sales, how fast you're turning them around, and how many have proof on file — without rebuilding the same report in a spreadsheet.

The shop at a glance, updated as the day runs.

Claim your shop

Listing

Claim your listing in the Floral Intel directory so local customers find the real shop — listed by the neighborhoods and ZIP codes you actually deliver to, not an order gatherer with a stock photo. It's free.

Gulf Coast Blooms — verified local florist Delivers to 34601, 34602, Spring Hill, Brooksville
Your listing, by the areas you actually serve.
4

Set up your shop

The admin corners you'll visit now and then.

Team

Shop

Add designers and drivers with their own sign-in. They get a simple capture screen out on the route; you get accountability without standing over anyone. Drivers see only orders assigned to them, unless you tick "Can see unassigned orders" on their page.

  • Rosa Álvarez Designer or Driver
  • Marcus Bell Designer or Driver · Sees unassigned
  • You Admin
Everyone who touches an order, with their own login.

Messages

Shop

Your shop's own conversation, in the same place as the orders it is about, instead of a group text nobody can search. Message everyone, a named group like Drivers, or one person — designers and drivers included, since they already sign in here.

  • Drivers 3 people · Saturday route swap
  • Rosa Álvarez Ribbon reorder — she has the SKU
  • Everyone Shop closed Monday for the holiday
Threads waiting for you, newest first.

Locations

Shop

Run more than one shop from one account — each with its own orders, team, and settings, all under a single sign-in.

  • Main Street shop Brooksville
  • Uptown counter Spring Hill
One account, every storefront.

Billing

Shop

See your plan, your add-ons, and exactly what you're paying — clear and simple, with no surprise line items.

  • Shop plan $99/mo
  • Wire Service +$149/mo
  • Delivery Confirmations $0.10 / order
Your plan and add-ons, plainly listed. Plus applicable sales tax.

Tools

Shop

See everything your plan includes in one place, and turn add-ons like Wire Service on or off yourself, anytime — the workspace stays the same, the tools just appear.

Proof Included
Delivery Confirmations Included
Wire Service Add-on · Enabled
What you have, and what you can add.

Settings

Shop

Your shop's details and preferences in one place — including the reply-to address and sender name on the delivery emails your customers get.

Reply-to: [email protected] Sender name: Gulf Coast Blooms
The details that make customer emails look like they're from you.

Activity

Shop

A running audit trail of who did what — every capture, edit, and confirmation — so nothing's a mystery when you look back weeks later.

  • Marcus marked an order delivered #1044 · 11:02am
  • Marcus shared a delivery photo with the sender #1044 · 11:03am
  • Rosa captured a design #1042 · 9:12am
The trail, in order.
5

What's coming

On the roadmap, built on the same order records you're already using.

Statement reconciliation

Coming soon

Check the wire-service statement against what you actually delivered and catch the orders you weren't paid for — before the payout window closes.

3 delivered orders not on the statement $214 at risk
The gaps, surfaced before the window closes.

COGS tracking

Coming soon

Know what each arrangement really costs — flowers, hard goods, labor — so you see your margin as you build it and stop guessing on price.

Deluxe sympathy spray Cost $38 · Price $110 · 65% margin
Margin per order, as you build.

Advanced Routing

Coming soon

Turn a day's deliveries into the fastest route automatically, with your saved destination notes built in — fewer miles, less time in the van, more drops per run.

12 stops → 41 miles Down from 58 · ~35 min saved
The optimized run, in one tap.

Ready to try it in your shop?

Claiming your listing is free, and the Shop plan runs the whole day. See what's included and what each add-on costs.

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